Privacy Policy
Delifor respects the privacy of individuals and treats personal data with care. This Privacy Policy explains how we handle information in Australia in line with applicable laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It applies to our website, communications, project enquiries, supplier interactions, and client relationships. By interacting with us, you acknowledge that you have read this policy and understand the ways we may process information to deliver services and manage operations.
Types of information we may collect include identity details (such as name and role), contact details (such as email, phone, and address), project specifications (such as dimensions, materials, drawings, and site conditions), and transaction records (such as quotes, invoices, and payment confirmations). Technical information from website usage may include device identifiers, approximate location, browser type, pages viewed, and session metrics. We may also maintain records of communications, meeting notes, and installation documentation for quality control and safety.
We collect information directly from you when you complete forms, send emails, call our team, share files, or participate in meetings. We may receive information from third parties with your authorisation, such as architects, interior designers, or builders collaborating on your project. Limited technical data may be obtained automatically through analytics tools and essential cookies that support security, load balancing, and performance.
We use information to respond to enquiries, prepare quotes, design and produce furniture, plan delivery and installation, manage accounts, personalise communications, and improve our website. Where appropriate, we may use de-identified data to understand trends and service performance. We may contact you with updates related to active projects, care instructions, or relevant service information. You can opt out of direct marketing at any time by following provided instructions.
Data may be shared with service providers who help us operate our business, such as IT support, hosting, payment processors, logistics, and professional advisors. These parties are expected to protect information and use it only for the agreed purposes. If required by law, regulation, or a valid request, we may disclose information to authorities. Where data is transferred or stored outside Australia, we take steps intended to safeguard it through appropriate contractual and technical measures.
We implement administrative, technical, and physical safeguards designed to reduce risks of unauthorised access, alteration, disclosure, or loss. Measures may include access controls, encryption in transit where suitable, staff training, and secure disposal practices. Despite these efforts, *** method of transmission or storage is entirely risk free, and we encourage clients to use strong passwords, limit sharing of sensitive details, and contact us promptly if something seems incorrect.
You may request access to your personal information, seek correction if it is inaccurate, or ask about our handling practices. We aim to respond within a reasonable timeframe. For privacy questions or complaints, please contact Delifor at delifor@hotmail.com or by phone at +61473582901. We will consider your request and provide information about steps available if you are dissatisfied with our response.
Our website may include links to internal pages such as Legal and About. This policy does not extend to third-party sites or services that we do not operate. Changes to this policy may occur periodically to reflect operational updates or regulatory guidance. The most recent version will appear on this page with the effective date. Your continued interaction with us after changes indicates that you have reviewed the updated policy.
Effective date: 1 July 2026.